1. Introduction

Welcome to Liora Immigration ("we", "us", "our"). These Terms & Conditions govern your use of our immigration consultancy services. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. These terms apply to all clients, users, and others who access or use our services.

2. Scope of Services

2.1.Consultancy Services: We provide professional advice and assistance in matters related to immigration, which may include:

• Visa Applications: Guidance on eligibility and application processes for various visa types (e.g., work, student, family).
• Residency and Citizenship: Assistance with applications for permanent residency, naturalization, and citizenship.
• Legal Representation: Representation in immigration hearings, appeals, and other legal matters related to immigration.
• Document Preparation: Assistance with the preparation and submission of required documentation.

2.2.Limitations: Our consultancy services are advisory in nature. While we provide our best efforts and professional expertise, we do not have the authority to grant visas or other immigration benefits. Final decisions rest with the respective immigration authorities.

3. Client Responsibilities

3.1.Accuracy of Information: Clients are required to provide accurate, complete, and truthful information. Failure to do so may result in delays, rejections, or legal consequences. We are not liable for outcomes resulting from the submission of incorrect or incomplete information.

3.2.Timely Communication: Clients must respond promptly to requests for information or documents and must inform us immediately of any changes in their circumstances that may affect their application.

3.3.Document Submission: It is the client's responsibility to submit all required documents in a timely manner. Delays or omissions can adversely impact the application process.

4. Fees and Payment

4.1.Consultancy Fees: Fees for our services are determined based on the complexity and scope of the work involved. A fee agreement will be provided prior to the commencement of services.

4.2.Payment Terms: Payments are to be made according to the schedule outlined in the fee agreement. Failure to make timely payments may result in the suspension of services.

4.3.Additional Costs: Our consultancy fees do not include government filing fees, translation costs, postage, or any other third-party expenses. Clients are responsible for these additional costs.

4.4.Refunds: Refunds for services not rendered will be considered on a case-by-case basis. Fees for services already performed are generally non-refundable, except in cases of proven negligence or error on our part.

5. Privacy Policy - Confidentiality and Data Protection

5.1.Confidentiality: We are committed to protecting the confidentiality of all client information. Personal data will be used solely for the purpose of providing consultancy services and will not be disclosed to third parties without client consent, except as required by law.

5.2.Data Security: We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, or destruction.

6. No Guarantee of Outcome

6.1.Advisory Nature: Our services are based on our professional expertise and the information available at the time. While we strive to provide accurate and effective advice, we cannot guarantee specific outcomes or the success of any application, as these decisions are at the discretion of immigration authorities.

6.2.External Factors: We are not responsible for delays, rejections, or other outcomes influenced by factors beyond our control, such as changes in immigration laws or policies.

7. Cancellation and Termination

7.1.Client Cancellation: Clients may cancel our services at any time by providing written notice. Refunds for unrendered services will be processed as per our refund policy.

7.2.Consultancy Termination: We reserve the right to terminate services if a client fails to comply with these terms, provides false information, or engages in behavior that compromises the integrity of the consultancy process.

8. Limitations of Liability

8.1.General Limitation: We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, except where such liability is mandated by law.

8.2.Professional Liability: Our liability, in any case, is limited to the amount paid for the services rendered. We are not liable for decisions made by immigration authorities, delays, or any actions taken based on the advice provided.

9. Communication and Correspondence

9.1.Preferred Methods: We primarily communicate with clients via email, phone, and in-person meetings. It is the client's responsibility to provide accurate and up-to-date contact information.

9.2.Response Times: While we strive to respond to inquiries promptly, response times may vary based on the nature of the request and the workload at any given time.

10. Governing Law and Jurisdiction

10.1.Applicable Law: These Terms & Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].

10.2.Jurisdiction: Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

11. Changes to Terms & Conditions

11.1.Amendments: We reserve the right to modify these Terms & Conditions at any time. Clients will be notified of any significant changes, and the updated terms will be made available on our website.

11.2.Acceptance of Changes: Continued use of our services after the changes have been made constitutes acceptance of the new terms.

12. Contact Information

For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us at: